Privacy Policy

Privacy Policy Homes4B
Last Updated: 05.02.2025

1. Introduction
Welcome to Homes4Birds, operated by Home4Birds (“we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.homes4birds.com (“Website”) or make a purchase. This policy complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

By using our Website, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use our Website.

2. Data We Collect
We collect and process the following types of personal data:

  • Personal Information: Name, email address, shipping/billing address, phone number.
  • Payment Information: Processed securely by third-party payment providers (we do not store payment details).
  • Account Information: Login credentials if you create an account.
  • Order Details: Purchase history, transaction records.
  • Communication Data: Emails, messages, and customer service interactions.
  • Technical Data: IP address, browser type, device information, cookies, and analytics.
  • Marketing Preferences: Subscription to our newsletters and promotional materials.

We collect data through forms, cookies, direct interactions, and automated tracking technologies.

3. How We Use Your Data
We use the collected data for the following purposes:

  • To process and fulfill orders, including shipping and invoicing.
  • To provide customer support and respond to inquiries.
  • To improve our Website’s functionality, security, and performance.
  • To send marketing emails, newsletters, and promotional offers (with consent).
  • To comply with legal obligations, such as tax regulations.
  • To analyze user behavior and enhance user experience.
  • To detect and prevent fraud or other security threats.

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing Data
Under the GDPR, we process personal data based on the following legal grounds:

  • Contractual Obligation: Processing is necessary for fulfilling an order or service.
  • Legitimate Interest: To improve our Website, prevent fraud, and personalize user experience.
  • Legal Compliance: To comply with laws and regulatory requirements.
  • Consent: When subscribing to newsletters or marketing communications.

5. Data Sharing & Disclosure
We do not sell or rent personal data. However, we may share data with:

  • Service Providers: Payment processors, shipping carriers, IT providers, and marketing platforms.
  • Legal Authorities: If required by law or in legal proceedings.
  • Business Transfers: In case of a merger, sale, or acquisition of our business.

All third-party providers are contractually obligated to protect your data.

6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy:

  • Order and transaction records: 6 years (for tax and legal compliance).
  • Marketing communications: Until you opt-out.
  • Customer inquiries: Up to 2 years.
  • Website analytics: Up to 26 months.

After these periods, data is securely deleted or anonymized.

7. Data Security
We implement security measures to protect your personal data:

  • Encrypted data transmission (SSL/TLS).
  • Secure payment processing via third parties.
  • Restricted access to personal data.
  • Regular security audits and updates.

However, no system is completely secure. If you suspect a data breach, contact us immediately.

8. Your Rights Under GDPR
As a user in the EU/EEA, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Opt out of marketing or data processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent for marketing emails anytime.
  • Right to Lodge a Complaint: Contact your local data protection authority.

To exercise these rights, contact us at ana@yahoo.com. We will respond within 30 days.

9. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance.

  • Essential Cookies: Required for site functionality.
  • Analytics Cookies: Helps us understand visitor behavior.
  • Marketing Cookies: Used for targeted advertising (with consent).

You can manage cookie settings via your browser or our cookie consent tool.

10. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. We encourage you to review it regularly.

12. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us:

Home4Birds
Email: ana@yahoo.com
Address: Cluj, Romania

Thank you for trusting Homes4Birds with your personal data!